FREQUENTLY ASKED QUESTIONS

-My child is 3-5y => Parent & Tot – 3-5y class
-My child is 6-8y => Skill/Speed – 6-8y class
-My child is 6-8y and has already done a few sessions of the Kids Parkour Class => Combo Class – 8-12y (we sometimes allow 7 year old students, based on experience)
-My child is 9-17y and is interested in traditional parkour movements live vaulting, jumping and climbing => Skill/Speed – 9-12y, Skill/Speed – 13-17y OR  Combo Class – 8-12y
-My child is 8-12y has taken Skill/Speed classes and would like to train to develop their skills more intentionally => Pre-Competitive Skill/Speed Program
-My child is 9-17y has taken the Pre-Competitive Skill/Speed program and would like to continue their parkour skill development => 
Competitive Skill/Speed Program
-My child is 9-17y and is interested in acrobatic parkour movements live front flips and back flips => Freestyle – 9-12y OR Freestyle – 13-17y
-My child is 8-12y has taken Freestyle classes and would like to train to develop their skills more intentionally => Pre-Competitive Freestyle Program
-My child is 9-17y 
has taken the Pre-Competitive Freestyle program and would like to continue their parkour skill development => Competitive Freestyle Program
-I am 18+y and want to start parkour => Adult Class – 18+y

After registering for any of our programs, you will receive an email receipt which will have your program’s date and time on it. Be sure to check your junk, spam, and social email folders if you do not see the email in your inbox.

You can also view your family members’ schedules online by logging into the back end of your Amilia account. Amilia is our registration software and you can do this by going to www.amilia.com and selecting the login option at the top of the page.

The best way to ensure that you or your child are registered in the same class as a friend would be to get in touch with that friend and coordinate registration together.

If you would like to move your registration to a different class or time slot, feel free to get in touch via our contact page to request a change. Please note that our classes typically fill, so after a space has been booked we cannot guarantee that any desired changes are possible. All class changes are subject to a $10.00 administrative fee.

We accept payment online via credit card, e-transfer (sent to info@playproject.ca), or in person via cash, credit card or cheque (made out to Play Project Inc.).

Participants should bring a change of clean indoor shoes, a water bottle, and athletic attire that they can move in.

Yes, we offer trial classes for participants who would like to experience our programming before committing to the full session. To try a class participants only pay the cost of a single class. All trial class spots must be fully paid for and students must have waivers complete within 24 hours of booking their spot for the trial class. To schedule a trial class please email info@playproject.ca.

The cost of the trial class will be deducted from the total cost of the session if the trial participant decides to enroll for the remaining weeks.

Skill/Speed classes: Our parkour classes focus on teaching participants how to get over obstacles using techniques such as jumping, vaulting, rolling, swinging, and climbing.

Freestyle classes: Our freestyle class curriculum focuses on interacting with obstacles while incorporating flips (front flips, back flips, and side flips), as well as other acrobatic skills and inversions.

Combo classes: Our combo classes feature a mix of our skill/speed and freestyle curriculums. Combo classes last 32 weeks, unlike the other class types which are typically a 16 week duration.

All of our regular parkour classes are run on-site at the Play Project Movement Training Centre – 3466 Landmark Road, Burlington ON.

We do offer off-site programming options such as workshops and school programs. To inquire about our off-site options, feel free to get in touch via our contact page.

Yes. If a participant misses a class from a registered session of programming, they can makeup for the missed hour by coming to Open Gym. Our Open Gym schedule is available here.

Participants are only eligible to attend makeup classes during the session in which the class(es) were missed, or they can attend open gym before the next session begins.

Registered Classes (10 week session)
More than 7 days before the first class: 90% refund or 95% account credit.
Within 7 days of the first class: 80% refund or 90% account credit.
Between the first and second class: 70% refund or 80% account credit.
After the second class: No refunds or credits are permitted, but students may receive an open gym pass for each class they do not attend, should they cancel.

Registered Classes (16 week session)
More than 7 days before the first class: 90% refund or 95% account credit.
Within 7 days of the first class: 85% refund or 90% account credit.
Between the first and second class: 80% refund or 85% account credit.
After the second class: No refunds or credits are permitted, but students may receive an open gym pass for each class they do not attend, should they cancel.

Registered Classes (32 week session)
More than 7 days before the first class: 90% refund or 95% account credit.
Within 7 days of the first class: 85% refund or 90% account credit.
Between the first and second class: 80% refund or 85% account credit.
After the second class: Refunds or credits decrease by 5% for each additional week attended. (Based on the refund/credit amounts in effect after week one.)
After the 16th class: No refunds or credits are permitted, but students may receive an open gym pass for each class they do not attend, should they cancel.

Camps
Written notice must be received at least two weeks before the camp start date in order to get an account credit/refund for that week.  Account credits will incur a 5% penalty, whereas refunds will incur a $50.00 cancellation fee. Cancellations made less than two weeks in advance will receive a credit for open gym for each day of camp missed. Open gym credits will also be given upon request in the event of a camp day missed due to illness/emergencies. Switching from one week of camp to another is $15.00 and requires two weeks advance written notice as well.

Private Lessons
Cancellations must be made 48 hours in advance of the scheduled lesson in order to receive a credit for that lesson.

All cancellations must be made via written notice (email)

Our programs offer high quality parkour instruction that are inclusive and can often be modified for the needs of most children. However, the safety of all participants is our utmost priority. Children who struggle to maintain attention, disrupt the rest of their class, or jeopardize a safe learning environment may be required to withdraw from the program accordingly, based on the above cancellation policy.